Contact Us

Looking to find answers on setting up a new service, transferring an existing, or general support?

First Name *

Last Name *

Work Email *

Citi issued email address for identity verification.

Preferred Email *

Due to Citi's firewall protections, we ask that you provide an alternate non Citi email to receive updates about your account.

Phone number *

Employee ID (SOEID 7 characters) *

How can we assist you?

Optional Agreement Checkbox

If you are human, leave this field blank.

Looking for assistance?

Read our FAQs

Privacy Policy
Legal Notices
Customer Agreement
Product Terms
Device Payment Terms & Conditions
Open Internet
Accessibility

Referral Request Form

By filling out this form you and the colleague you refer agree to be contacted by our Wireless Help Team.

Your Name *

Your Mobile Number *

Work Email *

Citi issued email address for identity verification.

Preferred Email *

Due to Citi's firewall protections, we ask that you provide an alternate non Citi email to receive updates about your account.

Referral Info

Name of the Citi Colleague Referred *

Contact Number *

Email Address of Citi Colleague *

Refer a Citi Colleague for a new line of service or eligible upgrade and you and your Citi colleague will receive a $25 Amazon eGift Card. Offer not valid for lines on the same account. Referee must be on a different billing account number with a different address from Referrer. Terms and conditions apply.

*Each person to receive a $25 Amazon eGift Card once new line of service or device has been activated for the referred colleague. eGift Card will be delivered via email within 2–3 weeks after verification of activation of new line/device. $25 Amazon eGift Card valid only through this website and Wireless Help Support Team.

If you are human, leave this field blank.

Login

Username or email address Required

Password Required

Remember me

Lost your password?

Email Us

Email Us Request Form

First Name *

Last Name *

Email *

Contact Number *

Interest Area *

Please note that our normal hours of support are M-F 8 AM- 8 PM EST. We will respond as quickly as possible to your request.

*If questions regarding your existing Verizon Wireless account or bill, please click here to access your My Business account directly.

Comments *

Please only click Submit once to submit your request.

If you are human, leave this field blank.

Schedule a Call Back

Schedule a Callback Request Form

Please schedule a call back if you are interested in: *

New phone with new line of service

New phone with existing line of service

*If questions regarding your existing Verizon Wireless account or bill, please contact us at 1-800-922-0204 or click here
to access your My Business account directly.

First Name *

Last Name *

Contact Number *

Mobile Number

Email Address *

Pick Date *

Pick Time *

Please note that our hours of call back support are from M-F 8AM – 6PM EST
We will email you 15 minutes prior to your scheduled call back time as a reminder if possible.

If you are human, leave this field blank.